Royal London hospital failings add to Barts NHS trust problems

The Care Quality Commission (CQC) has found significant failings at the Royal London hospital, just up the road from Wapping, and Newham University hospital. LW reported in March 2015 that the Barts Health NHS trust which runs both hospitals had been put under special measures.

While Whipps Cross University Hospital in Leytonstone was the primary cause for concern in the March report it is now the Royal London and Newham hospitals which have been criticised. Significant numbers of East End residents are dependent on one or other of these hospitals for health care.

CQC inspection teams found that both the Royal London and Newham hospitals had failings in the following areas:

  • Staffing ratios so bad that services were overly reliant on temporary staff
  • Eight patients had the wrong part of their body operated on in the previous 14 months
  • Patients had surgery cancelled multiple times due to a shortage of beds
  • Too little attention to safety
  • Safeguarding procedures for both adults and children were inadequate

65 areas were identified by the CQC where the trust needs to make improvements.

640px-Royal_London_Hospital_redevelopment
Royal London Hospital redevelopment” by Matt From London – http://www.flickr.com/photos/londonmatt/3572775139/. Licensed under CC BY 2.0 via Wikimedia Commons.

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3 Comments

  1. I was an in patient earlier this year care exemplary however no follow up, out patient appointments etc. it’s their systems which are awful, it was the same last year when I wrote a letter of complaint which they thanked me for and said it would help inform all the improvements they were making. Plus ca change plus c’est la meme!

  2. Can’t really argue with this, having many dealings with them because my son is ill I have never been really happy with the hospital apart from the critical care unit who I really can’t fault in the slightest

    1. Yes seems critical care is of usual high standard but obviously many problems elsewhere.

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